Just received out Timbuk2 messenger bag. Exactly what we ordered and a great job not only on the workmanship of the embroidery but the design work to get the right color palette to make a stellar looking bag. Also the customer service through the whole process was impeccable.
Second round of products purchased, and the quality was excellent. Our first run was ~1y ago, but there were no issues using the previous artwork, nor doing some recoloring to match different material colors. They also “went to bat” after a supplier that gave them the run-around on products we requested initially tried to swap with alternatives. Chris & Julie are all about customer service & satisfaction.
The StitchTek team worked with us faithfully at all stages to ensure our happiness with the end product. From sourcing our preferred product, to ensuring the design would look good, to the quality end product, to the personal touches in the delivery there is nothing more they could’ve done. I’m actually looking forward to spending more money with them!
My order arrived today and I can tell you that I am beyond impressed and excited. Julie and her team are super easy to work with and very accommodating even on tight schedules. The quality of the stitching and the colors is just perfect and exactly as I hoped it would turn out!
I also loved the hand written thank you card with some tips on caring for my new shirts. Talk about customer service to the extreme! StitchTek is just that cool.
I cannot wait to rock these new threads in a few weeks at VMworld 2015!!
Thanks you so much!
USPS dropped my shirts off a minutes ago and I couldn’t wait to open up the package. The finish product exceeded my expectations and turned out great. The customer service from design and communication from Julie was great. I had a few questions and concerns about how the coloring for the logo would turnout and worked through my concerns with flying colors. Can’t wait to show them off at VMworld in a couple of weeks.
I ordered a VMware vExpert shirt, whilst designing it, I decided to try out my own logo design and as advised by Julie, I selected to get it on the back of the shirt. When I got the shirt, I was blown away. I just assumed, it wouldn’t turn out great because my logo has many different shapes and various different colors but they nailed it. It looks amazing.
Right away, I decided to order more shirts with my logo on them. They have all turned out great, they were completed quickly, the material of the shirts is high quality, it looks very professional and my custom logo looks amazing. As I get into the conference season, I plan on buying even more. I couldn’t be happier!
StitchTek did a lot of work for the Greeneville cheer program everything was on time and great quality and the have wonderful customer service!! Looking forward to using them again!
We here at Baileyton RV Park and Willowview Cabins purchased and had shirts embroidered by Stitch Tek. We get many compliments and the quality is high. Thank you Julie and Chris Colotti for the professional service. We look forward to a long lasting relationship.
Always on time or AHEAD of schedule! Quality can’t be beat. Price, quality and timeliness – for a change I get to choose all three!
Julie really came through for us with our various requests. Everything is top-notch. Best customer service—bar none